Faq,technical faq

01

Where is your factory located? How can I visit there?

Our factory is located in industrial centralized area of Zhengzhou, Henan, China. You can fly to Xinzheng International Airport directly. We will pick you up on airport.

02

What's your advantages?

(1) Excellent quality control

(2) First-class service

(3) Professional Tech. and R&D team

(4) Quick manufacturing time

(5) Quite competitive price

03

How to install and adjust?

When the machine reaches its destination, it is necessary for customer to check the machine specification, if still do not know how to do it, we can answer your questions by videos or pictures. And even so, we will send engineers to visit for installation and commissioning.

04

How can I know the status of my order?

We will send you photos and videos of your order at different satge in time and keep you informed of the latest information.

05

Do you have technical instruction if I buy your product?

Please read the user manual carefully for your reference, we have detail instruction on it. If your problems still can not be solved, welcome to contact us for help.

06

How about the “Quality Assurance”?

Our company has been established for more than ten years. We have a good reputation. In addition that, we cooperate with lots of famous groups. So you give us a chance, we will give a sincere back.

07

How about the warranty?

If the machine has any problem within one year, we offer repair service for free. For major projects and key customers, we will send someone to visit. We just hope to get the customers’ satisfaction.